Buying car insurance shouldn't take more than a WhatsApp message.
ABC Polise is a WhatsApp-first OCTA insurance platform. Customers compare every major insurer, verify with Smart-ID, pay and get the policy, all inside one chat, backed by a real .NET system.
From “hi” to a paid policy, in one chat.
This is the actual customer journey, step by step. Hover or swipe through it.
The customer taps a link and lands in a verified WhatsApp chat. No install, no login.
The customer taps a link and lands in a verified WhatsApp chat. No install, no login.
One menu covers the whole relationship: buy, check, remind, ask AI, get help.
They pick “Buy OCTA policy” and the bot opens a secure mini-form inside the chat.
Vehicle data is pulled automatically; the customer just chooses the insurance period.
Behind the scenes we request and compare quotes across every major insurer in seconds.
Offers come back ranked, the best value highlighted, the customer taps to choose.
They confirm the start date and drop an email for the policy and reminders.
Swedbank, SEB, Citadele, Luminor, Revolut or card, paid without leaving the thread.
Swipe through the flow →
The same idea, shipped far faster.
A native app needs an App Store and Play Store release, a review, an approval, and users who have to update. With a bot we build a feature, test it in a real chat, and ship it the same day.
Everything they need, inside the chat.
Buy where customers already talk
The whole journey starts inside WhatsApp. No new app to install, no portal to find.
Compare the whole market at once
One request pulls and ranks quotes across every major insurer, so the customer picks in seconds.
Verify without paperwork
Smart-ID and eParaksts make the trusted step fast and familiar, the same as a banking app.
Pay and get the policy in chat
Bank link or card, then the policy PDF comes straight back into the same thread.
Reminders that drive renewals
The customer opts in once and is brought back automatically before the policy expires.
A guarded AI assistant
It answers insurance questions only, keeps the customer moving and never drifts off topic.
Bank-grade identity, right inside the chat.
Sensitive steps are protected by a real Smart-ID and eParaksts identity flow. Customer data stays protected end to end, and every signed action is verified before it happens.
bots.abcpolise.lvSmart-ID verification
Verified identity in two taps, with no forms, PINs or callback loops.
eParaksts signing
Qualified electronic signatures for legally binding actions.
Protected user data
Personal data is handled only for the step that needs it.
Human handoff
Type HELP and our team steps in, already seeing the full thread.
Not a prompt wrapper. A platform we run.
Behind the simple chat is the backbone that makes it reliable, secure and fully owned by the client.
.NET server logic
Quoting, identity and payment orchestration run on a real .NET backend, not a no-code flow.
Hosted client app
A lightweight web app opens inside the chat for the steps that need a real screen.
Dedicated database
Every policy, customer and conversation lives in a database we own, audit and back up.
Our administration panel
Customers, conversations, escalations and configuration are all run from our own admin.
Securely configured server
A hardened, monitored server with secrets kept out of the codebase and an audited deploy.
We keep it running
Monitoring, on-call and iteration after launch. New features ship and get tested the same day.
How the experience changed.
Have a process that should fit in a chat?
Tell us your company and the product you have in mind. Just the essentials, we prepare the rest.